Delivery Timeframes On Pre- Orders:
It is our objective to achieve on time delivery for all pre-orders. We monitor our delivery partners and our experience is that delivery is successful within the chosen delivery time period in 99% of cases.
Please bear in mind that these delivery times are guidelines and are not 100% guaranteed due to certain factors which are outside of our control once your order has shipped from our warehouse. For this reason, we are unable to 100% guarantee your order for release date. In order to avoid disappointment, we suggest that customers place orders well in advance of special occasions and holidays to allow for any unforeseen delays.
Pre Order Payments:
For pre-orders purchased via MasterCard, VISA or PayPal, we now take payment circa 5 days prior to shipping. Please ensure you have funds available in advance of the release of your pre-order.
Please Note: When you place your pre-order an authorisation is taken which can hold funds for up to seven working days. Funds will then be released and only captured prior to shipping.
Please ensure that all contact and payment information placed online is correct at the time of placing your order. You will need to notify GameStop Customer Support directly of any issues prior to the release date of your order if required.